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FAQ

  • Q Why Kanion Group?

    A Kanion is an established supplier and exporter of air conditioners that exports to almost every country around the globe. When it comes to quality and efficiency Kanion products meet the highest standards and the most demanding certification requirements. For instance, Kanion products are certified by SASO, ETL by INTERTEK, AHRI, CE by TUV, Energy Star, Neep, UL, RoHS, ISO, Eurovent & IECEE among others. Having said that, Kanion product have the same standards quality in any country we are present, with high quality copper parts, golden fin or green fin condenser and evaporator, Japanese technology compressor (GMCC Toshiba, Mitsubishi, Panasonic, Hitachi) and exciting new features like Smart App Controller compatible with Google Assistant & Amazon Alexa and Intelligent Eye.
  • Q Can I receive Kanion Group full product catalogue?

    A Kanion Group is able to provide soft copies of catalogues by cloud service or hard copies by express. For more information please get in contact with Kanion Service & Support Department at kanion@kanionco.com or through https://www.kanionco.com/contactus.
  • Q What are the operating hours of Kanion Group Customer Service Centre?

    A
    Mon to Fri 09:00 - 13:00, 14:00 - 18:00 Sat 09:00 - 13:00. (Closed on Sundays and public holidays).

  • Q Can I visit Kanion Group?

    A Customers are most welcome to visit Kanion Group offices and production bases. Kanion Group may arrange company car within Shenzhen City in order to make customer’s visit most comfortable. Please let Kanion Group know about a visit schedule, 3 days in advance. (Not applicable during Covid-19 pandemic period due to official safety measures).
  • Q Where is Kanion Group?

    A Kanion Group plants span across China, with assembly lines in Nansha, Beijiao & Xiaolan, while Kanion Group maintains two marketing offices is in Luohu District, Shenzhen and Shatin District, Hong Kong, which are key locations in Pearl river delta greater area, with easy access from other big commercial centres, like Guangzhou & Dongguan city.

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Contact

 / Tel+86 755 8225 6034

/ Cell Phone / WhatsApp QQ

+86 13728663058

 Email

kanion@kanionco.com

sale98@kanionco.com

sale99@kanionco.com

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 Kanion Group Office Shenzhen: Baoneng Automobile Building, No. 128, Liyuan Road, Sungang, Luohu District, Shenzhen, China

Kanion Group Office Hong Kong: Floor 8, 4 Hillwood Road, Hermes Commercial Centre, Tsim Sha Tsui, Hong Kong, China

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